Last Updated: 13 – July – 2025

At OmniKOKO, your privacy matters to us.

This Privacy Policy explains how we collect, use, protect, and disclose your personal information in line with the Nigeria Data Protection Regulation (NDPR).

By accessing our website, placing an order, or communicating with us via any channel (e.g., WhatsApp, Instagram, phone), you agree to the terms of this policy.

1. Information We Collect

We may collect the following information when you interact with OmniKOKO:

• Personal Details: Name, phone number, email, address

• Order Details: Products purchased, delivery instructions

• Payment Information: Bank details or transfer confirmation (we do not store card details)

• Identification: For high-value transactions, we may request a valid ID and proof of address

• Device Info & Usage Data: When you visit our website, we may collect browser/device data and interaction logs

2. How We Use Your Information

Your information helps us:

• Process and deliver your orders

• Respond to inquiries and provide customer support

• Confirm identity for high-value transactions

• Improve our products, services, and website

• Send order updates, promotions, and follow-up messages (with your consent)

3. How We Protect Your Data

We use industry-standard security measures to protect your personal information, including:

• Encrypted communications

• Restricted access to data

• Secure order and contact forms

We do not sell or rent your data to third parties.

4. Data Sharing and Disclosure

We only share your data with:

• Logistics partners for delivery purposes

• Payment processors when necessary

• Regulatory bodies if required by law or fraud investigation

5. Your Rights Under NDPR

As a user in Nigeria, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data (where applicable)

• Withdraw consent at any time

To exercise these rights, contact us at privacy@omnikoko.com.

6. Data Retention

We retain your data only as long as necessary for legal, operational, or service-related purposes. Unused data may be archived or deleted after 24 months.

7. Third-Party Links

Our platforms may contain links to third-party websites (e.g., Instagram, payment gateways). We are not responsible for their privacy practices and recommend reviewing their policies separately.

8. Updates to This Policy

We may update this policy from time to time. Any changes will be posted here with a revised date.

9. Contact Us

For questions or concerns about this Privacy Policy or your personal data, please contact:

• Email: privacy@omnikoko.com